Frequently Asked Questions

Everything you need to know about our services

  • TeleCardio.Vet is a professional veterinary service. Cases must be submitted by a veterinary professional.
  • No. Our service provides specialist support to veterinary professionals. Pet carers should contact their veterinary practice if they would like specialist cardiology input for their pet.
  • Please provide the relevant history, clinical examination findings, current medication, laboratory results where applicable and the clinical question you would like the cardiologist to address.
  • DICOM, JPG, PNG, PDF and MP4 are accepted. For echocardiography, high-quality cine loops or DICOM files are preferred.
  • Standard reports are typically returned within 24 hours, although some cases may take up to 48 hours. A STAT reporting option may be available with a target turnaround of 8 working hours, calculated within Telecardio.vet working hours (CET/CEST, depending on the time of year). Requests submitted outside working hours will be reviewed from the next working period, subject to cardiologist availability and case acceptance.
  • Yes. TeleCardio.Vet supports veterinary professionals internationally, subject to the service terms and applicable professional requirements.
  • Where clarification is required, please contact us. More extensive case discussion can be arranged through a Live Cardiology Consultation.
  • Yes. We offer Holter Interpretation, Holter Analysis, and Holter Analysis + Specialist Interpretation. Where a monitor or kit is required, equipment and logistics can also be arranged depending on location.
  • Payment is made securely online using the payment methods shown at checkout.
  • All prices shown exclude VAT. VAT will be added where applicable.
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