Frequently Asked Questions

Everything you need to know about our services

  • Who can use Telecardio.vet?
    Our services are intended for veterinary professionals only. We provide diagnostic support to veterinarians, veterinary nurses and veterinary clinics.
  • What file formats do you accept?
    We accept DICOM, JPG, PNG, MP4 and PDF files. For echocardiograms, DICOM format is preferred for optimal image quality.
  • Do you provide urgent reports?
    Yes, we offer STAT (urgent) reports for time-sensitive cases. These are typically delivered within 8 hours.
  • How do I pay?
    We accept credit/debit cards, PayPal, Bizum and Apple Pay. Payment is processed securely online.
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